Start Your Company where you are, and outsourcing your needed skill sets in the Philippines.

Today, Philippines is one of the leading countries in the business process outsourcing market, both in the call center services and non-voice field. To add to that, it is also one of the emerging outsourcing destinations for IT services such as web design, mobile app development, software maintenance, etc.

One of the emerging outsourcing destinations - Davao City, is the best alternate to Manila and Cebu City for BPO services due to its readiness to ride the BPO wave through better infrastructure, skilled resources, and a low risk city tag. Davao City is already a host to major global companies that are benefiting by outsourcing to this happening location in the Philippines.

Emerging Outsourcing Destination - Davao City

Outsourcing to Davao City is now made easier with many companies understanding the significance of having one of their delivery centers in Philippines. This helps clients leverage all the business benefits that Davao City has to offer as a promising BPO destination.

Let's explore some key reasons that make Davao City outsourcing a profitable proposition for businesses -

1. Next Wave City A survey conducted by DOST-ICTO and IBPAP (Information Technology and Business Process Association of Philippines) ranked Davao City as a 'Next Wave' City. It categorically puts Davao as an emerging hub for BPO, due to its resource availability, infrastructure and tertiary educational infrastructure.

2. Benefits of a Tier-2 City With metros Manila and Cebu City already cluttered with BPOs, Davao City is proving to be an alternate destination for BPO activities. As a tier-2 destination, Davao City is still not saturated in terms of the overall infrastructure, and has sufficient resources for the BPO industry to flourish. As per Manila Bulletin, 72% of IT-BPO operations are based out in Manila, which leaves the remaining 28% for other cities.

3. Infrastructure The backbone of BPO Philippines growth is the holistic infrastructural development it offers. Davao City is cited as a most viable city for BPO, considering its low environmental risks.

4. Skilled Manpower Many call centers in Davao City are already benefitting from the availability of large English speaking manpower. Philippines also boasts of the presence of a large number of skilled resources to handle back office tasks, accounting, animation, software development, etc., to cater to the resource requirement created by Davao City outsourcing in IT and BPO sectors.

5. Government Initiatives BPO in Davao gets a significant boost due to the support and effort by local governments to promote Davao City as promising destination for BPO activities. The government is keen on infrastructure development; inter-connectivity for better transportation, emphasis on public private partnership to fast-track development activities, effective regulations for business set up, investment incentive packages for setting up business, etc.

BPO Services Popularly Offshored to Davao City

• BPO Voice Process

• Animation Services

• Data Processing Services

• Back office Services

• Finance and Accounting Services

• Application Development for IT

• Transcription Services

Source: Flatworldsolutions